Refund policy

Return & Refund Policy 

All Sales Final

All sales are final. Each print is made to order and produced specifically for you, so we’re unable to accept returns or exchanges for change of mind, size, or preference.

Color & Display Disclaimer

While every effort is made to ensure color accuracy, tones may vary slightly from what you see on screen. Variations in brightness, contrast, and color between digital displays and physical prints are normal and not considered defects. Each print is reviewed for consistency and quality before shipment.

Damaged or Defective Prints

We stand behind the quality of every print. If your order arrives damaged or with a clear manufacturing defect, we’ll make it right with a replacement or refund.
Please contact us within 30 days of delivery and include:

• Your order number

• A brief description of the issue

• Clear photographs of the print and packaging showing the defect or damage

Once verified, we’ll issue a replacement at no additional cost or arrange a refund to your original payment method.

Framed and Custom Prints

Framed and custom prints are also final sale but covered under the same damage and defect policy.

Lost or Undelivered Orders

If your order is lost in transit or does not arrive within the estimated delivery window, please contact us. We’ll coordinate with our printing and shipping partners to locate or replace your order.

Contact

For any return, damage, or delivery issue, please reach out to:
info@studiobybb.com

Every photograph is printed, inspected, and shipped with care. We want your piece to arrive exactly as intended and will always work to resolve any issue that prevents that.